I am a privat user who needs to read and send PDFs, not a high tech user that has hours to sit and play with to learn the now multipul programs with the creative cloud. I have used the product for years with no problems. frankly, I am somewhat discussded with the product as it now seems to suck but, I do not know another work arouond, I do not know who you are or even if you are with adobe but, I am having the same problem as the person you provided the above advice. You may also try to create a new test user profile with full admin rights in Windows or enable the root account in Mac and try using the application there and check.Īlso you may try the steps suggested in the help pages listed below and see if that helps
If it still doesn't work, please try to reset the Acrobat preferences to default as described in the help page. Note: Please turn on the security after testing to avoid security risks. If it still doesn't work, please try to turn off the protected mode for testing (Windows Only) Go to Edit > Preferences > Enhanced Security > Uncheck 'Enable Protected mode at start up', Turn Off the Protected mode and uncheck 'Enhanced Security' > Click OK and reboot the computer. Please try to update the application manually using the patch here : Also, the version 4 is not the latest version. Please try to repiar the installation (Windows Only) and reboot the computer once.
#Pdfpenpro keeps freezing on a mac pdf
Also, if the PDF file is stored on a shared/network computer, please try to download and save it to your computer first and then try to open it and check. Is this a behavior with a particular PDF file or with all the PDFs? Please try to open a different PDF file and check. As described the application is freezing frequently Hope you are doing well and sorry for the trouble.
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